What does Refined Lending, division of Goldwater Bank N.A., NMLS 452955, do with your personal information?
| Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balance and payment history
- Credit history and credit scores
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Goldwater Bank, N.A., chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information: | Does Refined Lending, division of Goldwater Bank, N.A., share? | Can you limit this sharing? |
| For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes to offer our products and services to you. | Yes | No |
| For joint marketing with other financial companies | No | We Don’t Share |
| For our affiliates everyday business purposes information about your transactions and experiences | No | We Don’t Share |
| For our affiliates everyday business purposes information about your creditworthiness | No | We Don’t Share |
| For non-affiliates to market to you | No | We Don’t Share |
How we protect your personal information
| Who we are | |
| Who is providing this notice? | Refined Lending, division of Goldwater Bank, N.A., NMLS 452955 |
| How does Refined Lending, division of Goldwater Bank, N.A. protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to your personal information to only those employees who need to know. We require all companies with whom we share your information to keep it confidential. |
| How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Refined Lending, division of Goldwater Bank, N.A. chooses to share; and whether you can limit this sharing. |
| How does Refined Lending, division of Goldwater Bank, N.A. collect my personal information? | We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can’t I limit all sharing? | Federal law gives you the right to limit only
|
What personal information is shared
| Word | Definition |
| Affiliates | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| Non-Affiliates | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
|
| Joint Marketing | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Refined Lending a division of Goldwater Bank, N.A. chooses to share; and whether you can limit this sharing |
| OTHER IMPORTANT INFORMATION You can help protect your privacy by using caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the bank and asks for your account number or any other identifying or account-related information, you should beware. Goldwater Bank, N.A. does not ask bank customers for personal information via email or phone. Anyone who receives an email or phone call that claims to be from Refined Lending, division of Goldwater Bank, N.A. and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data and should not follow the instructions in the email or over the phone. |
Security Information
FDIC Warns of Fraudulent Emails – September 2, 2011
On September 2, 2011, the FDIC issued a warning to banks and consumers regarding fraudulent emails claiming to be from the FDIC.
The fraudulent messages state:
“Dear clients,
Your account ACH and WIRE transaction have been temporarily suspended for security reasons due to the expiration of your security version. To download and install the newest installations read the document (pdf) attached below.
As soon as it is setup, you transaction abilities will be fully restored.
Best Regards, Online Security department, Federal Deposit Insurance Corporation.”
The e-mails contain an attachment “FDIC_document.zip” that will likely release malicious software if opened. These e-mails and attachments are fraudulent and were not sent by the FDIC. Recipients should consider these e-mails an attempt to collect personal or confidential information, or to load malicious software onto end users’ computers. Recipients should NOT open the attachment.
Financial institutions and consumers should be aware that these fraudulent e-mails may be modified over time with other subject lines, sender names, and narratives. The FDIC does not directly contact consumers, nor does the FDIC request bank customers to install software upgrades. Information about counterfeit items, cyber-fraud incidents, and other fraudulent activity may be forwarded to the FDIC’s Cyber-Fraud and Financial Crimes Section, 3501 North Fairfax Drive, CH-11034, Arlington, Virginia 22226, or transmitted electronically to alert@fdic.gov. Questions related to federal deposit insurance or consumer issues should be submitted to the FDIC using an online form that can be accessed at http://www2.fdic.gov/starsmail/index.asp.
The ECOA prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (providing the applicant has the capacity to enter into a binding contract); because all or part of the applicants income derives from any public assistance program; or, because the applicant has in good faith exercised any right under the Consumer Credit Protection Act.
The Home Mortgage Disclosure Act, enacted by Congress in 1975 and made permanent in 1988, requires depository and non-depository lenders to collect and publicly disclose information about housing-related loans and applications for such loans, including several applicant/borrower characteristics. This includes geographic distribution of loans and applications; ethnicity, race, sex, and income of applicants and borrowers; and information about loan approvals and denials. HMDA is implemented by the Federal Reserve Board’s Regulation C (12 CFR Part 203) and a staff commentary (12 CFR Part 203, Supp. I).
